Salestalker is an hosted live chat application which mean no software/hardware required. Chat Solutions could be implemented instantly. No need for expensive infrastructure or IT support. Simply download the Salestalker live chat software and place the HTML on your site to begin monitoring visitors and connecting via chat.

Salestalker provides all the features you need in a simple, flexible yet powerful interface. This simplicity means fast efficient connections with customers that will increase your sales while lowering your costs. It also helps you to multiply your agents with simple training without much efforts.

Internet Retailer states 78% of online shoppers look for live chat when shopping online. Salestalker's cost-effective chat tool will help you convert more of your visitors into customers and allow cross-sell opportunities. Research have shown that online shoppers are more likely to purchase from the site where they could interact with some one online and sort our their queries realtime.

In case if you want to access past transcripts you can search through chat history. Plus you can analyse the satisfaction ratings given by customers for the chats.

This would be an online Form. If in case the agent is offline, or out for any purpose, the visitor would view an Offline Message Icon on the website. Visitors can send you a message using a simple email interface. The offline could be redirected to an agent or authorised person, who could follow up with the customer later on.

In order for customer to get the complete feel of the product Salestalker offers a free 30-day trial with all features fully functional.